Highly dedicated, multi-faceted IT professional well versed in designing, developing, testing, implementing, securing, and maintaining network systems for high-tech, financial services, and higher education operations. Extremely adept at quickly learning complex technology products. Excellent team leadership, planning, customer service, and time-management skills. Willing to relocate & to travel on business. Also extremely adept at:

• Security & Firewall Configuration
• Network Architecture & Design
• Meticulous Cable Management
• Active Directory Management
• Router Configuration
• ISP & Web Services
• Bandwidth Management
• Group Policy Controls
• Domains/Trust Management

Networking:
WANs/LANs Firewalls / Routers / Switches DNS TCP/IP DHCP Configuration
SAMBA Router Programming VoIP VPN / RAS MS Group Policy / Login Scripts
FTP Access Control Lists 802.11A/B/G 802.1Q Microwave Communications

Software & Programming Tools:
IIS 6.0 / WebSphere Exchange 5.5/2003 Apache AutoCAD MS Visio
Symantec Enterprise Ghost Vertitas Backup Marimba Numara Track-It! Remedy AR Support
VB Script / Visual Basic / ASP Symantec Anti-virus SQL HTML / XML Dreamweaver

Hardware & Platforms:
CISCO Free BSD IBM AIX Red Hat MS Server 2003
Windows XP Windows 95, 98 & 3.1 NAS Backup Libraries UPS / ATS Power Generation

EDUCATION & TRAINING

CISCO NETWORKS, Completed Six-Day Cisco Certification Training Program

STATE UNIVERSITY OF NEW YORK – COLLEGE OF TECHNOLOGY, Alfred, NY
Bachelor of Science (BS) Degree in Network Administration
• GPA of 4.00 in last semester (overall GPA of 3.7); appeared on Dean’s List for three semesters.
• Recipient of “Student Employee of the Year” award.
Associate of Science (BS) Degree in Information Technology/Computer Information Systems
• Received National Honor Award

CAREER HIGHLIGHTS

Team Sesco
• Helped ensure smooth operation of applications that were integrated across multiple offices by successfully designing/documenting current & long-term IT strategic/tactical architecture and disaster recovery procedures.
• Reduced maintenance workload 50% by creating streamlined domain policies & automated scripts/backups.
• Eliminated problem-prone, VPN-based user access to corporate ERP and facilitated software package implementations by designing/implementing/administering more effective and simpler WAN routing solution.
• Improved decision-making & increased management productivity by at least two-thirds by building front-end system for existing ERP that enabled users to easily extract previously inaccessible database information.
• Reduced user downtime during technical team’s absences by developing remote-client, end-user manuals.

State University College / Auxiliary Campus Enterprises & Services (ACES)
• Reduced network technical support notification time from 12 hrs to mere minutes by designing/building Web asset control application that monitored equipment and sent email notification of issues to 24x7 support team.
• Saved college $1.3M by planning/managing/implementing campus dorm rewiring project with in-house staff.
• Dramatically enhanced students’ account management by spearheading major integration project that unified campus systems’ data access & enabled users to view vending, TV, telephone, dining, & bookstore accounts.
• Cut costs & incorporated new security requirements by performing in-house redesign of domain & network.
• Increased Web site performance by convincing IT team to upgrade server software & reassess system design.
• Assisted in design/build of CATV/DSS signal distribution systems for multi-tenant building infrastructures.

Duke Energy, Charlotte, NC 2006 – Present
Web Infrastructure Analysis
• Deployment planning, delivery and support of strategic, high performance Intranet and Internet technologies for Duke Energy’s Shared Web Hosting infrastructure.
• Works on a cross-functional team to translate customer needs and technology directions into web hosting solutions / definitions.
• Determines and ensures safety and privacy of newly deployed internet and intranet sites. Reviews logs for troubleshooting and violation reports to determine root cause of outages.
• Installs, configures, and maintains web-related software.
• Reviews, plans and evaluates network systems. Troubleshoot network systems and recommend improvements. Provide tactical documentation / project tracking. Provide input on overall web network planning and related projects.

TEAM SESCO, Charlotte, NC 2004 – 2006
Network Administrator & PLC Programmer
• Installs/maintains/administers network hardware and software, monitors/troubleshoots system performance, and supports LAN servers, applications, and backup/restore procedures.
• Designs, codes, tests, and documents in-house application programs; trains users on systems’ functions.
• Acts as technical subject matter expert (SME) and liaison for all company employees.
• Performs project management and electrical engineering functions, as required.
• Enhances customer service/satisfaction of key external clients by also providing them with technical, CAD engineering, project management, purchasing, shipping, and billing support.

STATE UNIVERSITY COLLEGE / ACES, Alfred, NY 2000 – 2004
Network Infrastructure Technician – ACES (2003 – 2004)
• Appointed by CEO to develop/integrate secure Web functionality for existing database systems.
• Analyzed/optimized production network’s performance, managed operation of production systems and applications, performed regular security audits, & acted as single point of contact for end-user training/support.
• Maintained backbone equipment for ACES communications systems, including DHCP, DNS, AD, and latest network management technologies routed over IP networks.
• Established new telecommunications network topologies, installed communications equipment and telecommunications facilities, as well as voice, data, and fiber structured cabling.
• Planned/implemented primary Ethernet network, designed custom applications for equipment asset management, and developed Internet/Intranet Web site solutions.
• Monitored and administered numerous aspects of network/system, including DNS, Web content updates, PERL code modifications, mail systems, and databases.
• Installed, evaluated, maintained, and upgraded all in house computer systems, desktops and peripherals.
• Successfully maintained all partner and vendor relationships, supported existing infrastructure, and continued to maximize existing revenue streams while designing, building, and implementing new, networked solutions.

Network Technician / Computing Services / User Support – State University College (2000 – 2003)
• Co-managed campus-wide Internet services, VLAN segmentation, information security, DNS, e-mail, bandwidth throttling, and customer support.
• Maintained/monitored network services on Free BSD platform & 1000+ PC/Mac desktops across two sites.
• Developed workstation rollout plan for computer lab migration to Windows XP workstation platform.
• Supervised operation of server room HVAC, as well as general HVAC, UPS, TVSS, ATS, power generation, and rack & ladder layout.
• Assisted in maintenance of Alfred State College backbone equipment; provided computer hardware support, maintenance and upgrades, and supported software applications such as AutoCAD & MS Office.
• Acted as technical liaison to university officials, discussed building renovation plans with campus leaders, and submitted timelines/budgets for facility and equipment projects.